TERM OF USE

Terms and Conditions

Within this Privacy Policy, any mention of “you” means any person who may provide information to us, to one of our customers, or to our site. If you have any comments or suggestions, we are happy to receive them at our agents’ address or by e-mail: care@ibistores.com. This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also mentions the procedures used to ensure the privacy of your information. Finally, this policy sets out the choices available to you regarding the collection, use and disclosure of personal data. By visiting the site directly or through another site, you agree to the applications detailed in this policy. Protecting your data is very important to us. Therefore, your name and other information relating to you will be used in the manner set out in this Privacy Policy. We will collect information as necessary or if it is necessary and directly relevant to our dealings with you.

You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not disclosed unless you have a special electronic account on the site that you access using the username and password.

1. Data we collect

We may need to collect your information if you want to place an order for an item from our site.

We collect data necessary to secure any potential claims that may arise later, and to provide you with the services available to us. For example, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details i.e. payment card details or bank account details.

The information you provide is used to provide you with information about our products and services that you request, to verify your online financial transactions and to manage your account. This information is also used in audits of downloading data from the site, identifying site visitors, developing site page designs and/or contents and assigning them to users. We conduct numerous researches related to demographics, and send useful or required information to the user. Communication takes place via e-mail to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please withdraw from this option at any time.

We may pass your name and address on to a third party in order to deliver your order to you (for example, a delivery person or supplier).

You may be contacted on your phone number to notify you of any update regarding the status of your order or any announcement of our latest discounts and promotions.

Our agent manages financial transactions online. What you must do is provide accurate and not misleading information to the Agent or the Site, and you must keep it up to date and inform us of changes.

We may be able to store details of your current order on our website but we cannot pull them directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you have requested or that you will soon make. You can also manage your address details, bank details and any newsletter you have subscribed to. You should also undertake to deal with strict confidentiality when accessing your personal data, so do not make it available to an unauthorized third party. Because you cannot access this information, you will not bear any responsibility resulting from the misuse of passwords unless this misuse arose from our fault.

Credit cards and protection from electronic fraud

We may use specialized agencies to protect your data from electronic commercial fraud, in order to assist us in approving the data of customer orders made on the site. Below we detail a brief guide on how these parties use your data. Please contact us if you want to know more information about this topic or about the protection agencies from commercial fraud associated with us. Your data is used in the following ways:

We will search FPAs for information about orders placed on the site.

We will use the information provided to us by fraud protection agencies (FPA) to help us confirm the details of your request that has been placed on the site.

In the event that you send false or inaccurate information and set up a case of commercial fraud, the case will be transferred to the Electronic Fraud Protection Agency (FPA).

Other uses of your personal information

We may use your personal information in opinion polls and marketing research, according to your desire, for statistical purposes, while ensuring its complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to a third party. Your email address is not disclosed unless you wish to participate in competitions. And we keep the answers to the surveys in a place completely separate from your private email.

We may send information about us, or about the site or our other sites, or about our products, sales, sales offer, newsletters, and other things related to the companies affiliated with our group or our partners. If you do not want to receive this additional information (or any part of it), please click on the “unsubscribe” link in any email sent to you, and we will stop sending you this information within seven working days of receiving your notification. We will contact you to inquire about the information while it is not clear.

Some data may be used, while maintaining privacy and confidentiality on the site, for other purposes, including verifying their whereabouts and following up on their visit to the site or the links contained in the e-mail while they subscribe to receive it, and to provide that anonymous data, which does not allow your personal identification. the actual content, to a third party such as publishers.

competitions

We use the data in the event of any competitions or competitions in order to inform the winners and announce offers. You can find more details if you look at the conditions of participation in the respective competition.

Third Party Links

We may share personally identifiable information we collect (including email addresses) with other companies in our group and for business purposes – such as advertising. We may transfer your information to other companies in our group or to our agents and contractors to assist us in related transactions in accordance with the terms of this Privacy Policy. We may, for example, use a third party to help us deliver products to you, receive payments from you, and use them for statistics and marketing research purposes or to assist the customer service team. We may need to exchange information with a third party in order to protect against fraud and reduce credit risk. And in the event that our company or part of it is sold, we may have to transfer our databases that include your personal information. Other than as set out in this Privacy Policy, we will not sell or disclose your personal data to a third party without obtaining your prior consent unless it is necessary for the purposes set out in this Privacy Policy, or if we are required to do so by law. The Site may contain advertisements of third parties, links to other websites or frames of other websites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied in other sites, in addition to that we are not responsible for any third party to which we transfer your data in accordance with the privacy policy. The site may contain advertisements for third parties or links that lead to Other sites or frames of other sites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied in other sites, in addition to that we are not responsible for any third party to which we transfer your data in accordance with the privacy policy. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied in other sites, in addition to that we are not responsible for any third party to which we transfer your data in accordance with the privacy policy. The site may contain advertisements for third parties or links that lead to Other sites or frames of other sites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied in other sites, in addition to that we are not responsible for any third party to which we transfer your data in accordance with the privacy policy. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied in other sites, in addition to that we are not responsible for any third party to which we transfer your data in accordance with the privacy policy. The site may contain advertisements for third parties or links that lead to Other sites or frames of other sites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied in other sites, in addition to that we are not responsible for any third party to which we transfer your data in accordance with the privacy policy.

Using Facebook social plugins

Our website uses social plugins (“plugins”) provided by the social network facebook.com and operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). Through the Facebook logo or through the notification: “Facebook Social Plugin. To view a complete list of social plugins and their appearance, please see the link: developers.facebook.com/plugins.

When you visit one of the pages of our site that contains a social add-on, your browser will create a direct link with the Facebook servers, as Facebook transfers the contents of the add-ons directly to your browser, which in turn works to include this information on the site, allowing Facebook to receive information related to your entry to the page selected from our website. For this reason, the Internet address of the site you visited (which includes the IP address) is transferred to the Facebook server located in the United States of America, where the data is stored. This process occurs even if you do not have a Facebook account or if you are not logged into Facebook at that time.

If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with a social add-on, if you, for example, click on “Like” or enter a comment, the information related to that will be transmitted directly from your browser to Facebook and stored by it, and this information can also be published on Facebook and shown to your friends on Facebook.

If you are a Facebook member and do not want Facebook to link the data related to your visit to our site with the data about your membership previously stored by Facebook, please log out of Facebook before entering our site, and you can also block Facebook social add-ons by using add-ons for your browser as Facebook Blocker

For more information about the volume and purpose of data collection carried out by Facebook and the manner in which this data is used and processed, to learn more about your rights in this matter and to learn more about setting options to protect your privacy, please visit Facebook’s privacy policy.

2. COOKIES

You are not required to enable and accept cookies while visiting our website. However, if you want to place an order or add a product to your shopping cart, you must activate the feature in your browser settings to accept cookies in order to be able to use the shopping cart functions and proceed with the purchase.

What are cookies?

Cookies are small files that are saved on your computer that include your information about your preferred settings and other data that the system needs when interacting with your browser. There are two types of cookies: instant text files that are deleted the moment the browser is closed. and temporary/permanent cookies which are stored on your computer for a longer period of time and sometimes, permanently. The use of cookies helps us to select information that is particularly suitable to your taste or that you would like to see on our website. Cookies also enable us to store any information you enter so that you do not have to enter it again when you visit the site again.

What types of cookies does ibistores use?

Most of the cookies that ibistores uses are real-time text files that are deleted the moment the internet browser is closed. These cookies are used to enable us to save the contents of the shopping cart while navigating through the pages of the site. For example, we use some files that are stored on your computer after you close the browser. It allows our system to save your identity after visiting us and display your data, preferences, and products that you have chosen when you visit later. Temporary/permanent cookies have a lifespan of one month to two years and are then automatically deleted. These files are used to collect and analyze data and come up with strategies to develop our website. By applying these strategies, the site becomes easier to use and helps us to offer suggested products to users that they want to see in person. Our goal is to provide you with a fun and enjoyable online shopping experience that is easy and tailored to your taste.

What type of data are collected in cookies?

No personal data of customers is saved in the cookies used by ibistores. Therefore, it cannot violate the privacy of any user or track him individually. When the cookie is activated, a special ID number is generated for it, and this number is used as an internal reference only, and through it, the user cannot be identified or used to know his registered personal information such as name and IP address. The anonymous information that we receive from cookies is used for analysis and evaluation purposes, for example, knowing the most visited pages, the most popular products, etc.

What do we mean by user targeting on our website?

The ibistores website collects private information that it uses to provide advertisements and electronic offers that suit the taste of each customer in particular. This information is not used to identify you as a user, but is only used to study the improvement of the site. The information obtained is not saved within the user’s personal data or order data, but this information is used to provide our users with the ads they want to see and inform them of offers and services that suit their individual tastes in particular, and the user is targeted by tracking his clicks on ads or the pages he visits ( For example, we display an advertisement for discount running shoes on the user’s page, especially if the user is interested in viewing the selection of sports shoes). Our goal is to provide you with a personalized shopping experience that suits your tastes and purchasing priorities.

Does ibistores use third-party cookies?

ibistores allows the use of cookies from companies associated with us, in order to provide advertisements and electronic offers that suit the taste of each customer in particular. So some of our partners’ cookies are stored on your device when you visit our website. These cookies are characterized as temporary / permanent, that is, they are deleted on your hard drive, which are automatically deleted from your computer at the end of their virtual life (14 days to 2 years). As stated by ibistores’s cookie policy, no personal information is collected on third-party cookies. The stored files are collected at specific times, in order for companies to know which products are most in demand, which is completely based on anonymous information that is conducted on randomly selected ID numbers. Therefore, it cannot be linked to any personal information that you previously entered on ibistores website.

Targeting the customer through our partners

We use the targeting policy, which allows us to display the ads that you would like to see on our website. By targeting, we mean that we can advertise the products that you recently viewed on our partners’ websites, and this means that our ads that are shown specifically to you, even on other companies’ websites, are the offers and ads that you only want to see. We do this by doing a detailed analysis of the information collected in your cookies on our website so that we can learn your interests as a user. This information is anonymous, as it does not contain your personal information or any data for you in customer records.

Personal approval

I agree to give permission to use my user data and save it in cookies. I allow these files to remain on my device after I finish using the browser and to use them on my next visit through your site. I also reserve the right to withdraw this permission by not activating cookies from the browser settings menu.

How can I prevent cookies from being stored on my computer?

You can change the settings in your browser to request permission every time cookies try to access your computer. If you want to accept cookies from ibistores and reject cookies from our partners, you must change the settings to block cookies from any third party.

The Help section on your computer will usually provide information to help you change your cookie settings.

We recommend only changing your browser settings for your profile on shared computers.

This website uses Google Analytics, a service provided by Google to analyze web pages. In order to analyze how users use the website, Google Analytics uses cookies, which are text files placed on your computer. The information generated by the cookies about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on Google’s behalf. Google will not associate your IP address with any other data held by you. You may refuse the use of cookies by selecting the appropriate settings on your browser, but please note that if you do this you will not be able to use the full functionality of the website. By using this website, you consent to Google processing your data in the manner and for the purposes detailed above.

3. Login data

Every time you visit ibistores, information is sent from your browser to server log files, where it is saved. The information includes: the time and date of visiting the site, the pages you viewed, the IP address, the URL that led you to ibistores, the stored information and the type of browser used.

When we collect all this information, all IP addresses are deleted or anonymized. Address anonymization means changing your IP address so that it can no longer be associated with the original user or can only be associated with extensive research.

The anonymous information stored in the server log file is used to improve the shopping experience on the ibistores site, to make browsing our site easier, to find errors quickly and to direct the server capabilities to develop according to the importance of need. For example, this information allows us to calculate our peak traffic times and thus to develop a plan to estimate sufficient server capacity to keep our site running as quickly as possible.

I hereby grant ibistores permission to analyze and use the protocol data to develop and improve the performance of their online shopping store.

4. Security

We use appropriate security technologies and procedures to prevent unauthorized or illegal access, loss or destruction of your information. When we collect data through the site, we store your personal information on a database within a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them through the use of encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for any intruder to decrypt your information since we cannot guarantee 100 percent protection. We strongly advise you not to send full credit or debit card details when you communicate with us electronically and without encryption. We place direct physical, electronic and procedural safeguards on the process of collecting or disclosing your information. Our security procedures require that we sometimes ask you to verify your identity before we disclose your personal information to you. It is your responsibility to protect your password and your computer from any unauthorized access.

5. Acknowledgment

When you submit data to us or our agents or use the Site, you consent to us using your information as described in this Privacy Policy to verify your identity.

6. Your rights

If you are concerned about your data, you have the right to request access to personal data that we hold for you or have previously transferred to us. You have the right to ask us to correct any errors in your personal data, and this is free of charge. You have the right to ask us, at any time, to stop using your personal data for direct marketing purposes. Please contact us via email care@ibistore.com.

7. Electronic communication

By agreeing to use the site and our electronic services, you agree to receive our electronic messages in all forms through e-mail, periodicals, or notices and alerts announced on the website. Accordingly, you tacitly agree that all electronic transactions sent to you by us are legally binding and treated as written transactions. We have the right to monitor, record and save any phone call, e-mail or any other form of electronic communication with you for training purposes in order to verify the advice and observations addressed to us and to improve and develop the quality of service provided to our customers.

8. Warranty period

All electronic products are subject to a 14-day warranty from the date of receipt.